Events Terms of Service

These DELEGATE TERMS AND CONDITIONS (“Terms”) set out the terms on which Mergermarket Limited, a company incorporated and registered in England with its registered office at 10 Queen Street Place, London EC4R 1BE (“ION Analytics”; “We”; “Us”), provides you (“Customer”; “You”) with the ability to book, attend and use materials made available at event(s) provided by us. ION Analytics and the Customer both agree to, and the customer shall procure that any delegate shall, comply with these Terms. 


“ION Analytics Events Material” means any and all materials created and developed by ION Analytics and provided to delegates at or in connection with an event; “Data” means a delegate’s name and any other contact information about a delegate provided to ION Analytics by a customer or delegate; “Delegate” means an individual attending, or intending to attend, an Event; “Event” means the event(s) provided by ION Analytics for which you have purchased a ticket(s) for; “Event Date” means the date on which an event is scheduled to take place; “Price” means the price paid for the ticket(s); “Ticket” means a ticket for a delegate to attend an event purchased by you; and “Website” means or any other URL used to purchase a Ticket.  


2.1 Subject to clause 2.7, the Customer shall be issued with a booking confirmation email in respect of their Ticket following receipt of payment of the Price, which shall be payable by the Customer in full without discount, deduction,
set-off or counterclaim of any kind.  

2.2 The Customer acknowledges and agrees that the Price is exclusive of any applicable value added taxes and any other applicable taxes of any nature whatsoever, which shall be payable by the Customer in addition in accordance 
with the law applicable from time to time.  

2.3 ION Analytics shall use all reasonable endeavours to ensure the Events are conducted on the Event Date(s) at the scheduled time(s) and at the scheduled location(s), as displayed on the Website at the time You purchase a 
Ticket, but shall not be liable to You or a Delegate for any change of Event Date, 
location and/or time of the Events.  

2.4 ION Analytics may when reasonably necessary, at its sole discretion, vary the itinerary of, or scheduled speaker(s) at, any Event without notice to the Customer or the Delegates.  

2.5 ION Analytics cannot guarantee and does not promise any specific results from a Delegate’s attendance at any Event.  

2.6 Customer shall, and shall procure that each Delegate shall, comply with all policies and procedures in force at the venue at which the Event takes place and shall promptly comply with all reasonable instructions given by ION Analytics and/or venue staff at all times. ION Analytics reserves the right to refuse a Delegate admission to and/or eject a Delegate from the Event if ION Analytics reasonably believes the Delegate is in breach of such policies  and procedures.  

2.7 The Customer acknowledges and agrees that ION Analytics may refuse the right to purchase a Ticket by a particular Customer or for a particular Delegate, or refund the Price of a purchased Ticket, at any time and at its sole 
discretion, including without limitation if ION Analytics reasonably believes it would be inappropriate or contrary to ION Analytics’ business interests to permit the Ticket purchase by that particular Customer and/or 
attendance by that particular Delegate. 

3.1 The Customer hereby warrants, and shall procure that any Delegate warrants, that the information provided by the customer and any Delegate to ION Analytics is true, accurate and correct. The Customer further warrants that it shall, and shall procure that any delegate shall, promptly notify ION Analytics in the event of any change(s) to such information.  

3.2 ION Analytics has sole and exclusive ownership of all right, title, and interest in and to the ION Analytics Events Materials, including all copyright and any other intellectual property rights therein. ION Analytics hereby grants the Delegates a non-exclusive, non-transferable and non-sublicensable licence to use the ION Analytics Events Materials for the sole purposes of its participation the event at which such ION Analytics Events Materials are distributed. Nothing herein shall be construed to assign or otherwise transfer title to or ownership of the ION Analytics Events Materials and no other use of the ION Analytics Events Materials is permitted except at the event at which it is distributed. For the  avoidance of doubt, delegates may not display or publish online any ION Analytics Events Material or any part thereof nor may they record the Event or any part thereof on a mobile device or other recording device. 

3.3 ION Analytics warrants that the ION Analytics Events Materials: (a) are original and have not been copied wholly or substantially from any other source; and (b) will not infringe the rights of any third party, and will notify the customer as soon as practicable of any circumstances where such rights may have been infringed and indemnify the customer against any and all losses, damages, costs and expenses (including reasonable legal expenses) suffered by the Customer as a result of a breach of the warranties in this clause 3.3.  


4.1 These terms shall commence on the date upon which you purchase a ticket and shall continue until the entire event to which the Ticket relates has taken place, unless the terminated by either party in accordance with clause 5.  

4.2 Clauses 3, 6, 7 and 8 shall survive the termination of these Terms.  


5.1 In the event that a delegate is unable to attend an event, the customer may nominate an alternative to attend in the delegate’s place, provided that the customer informs ION Analytics of the identity of any such replacement prior to the relevant Event Date, including promptly providing such details regarding the replacement as ION Analytics might reasonably request.  

5.2 If the Customer is unable to nominate an alternative Delegate in accordance with clause 5.1, the Customer may cancel the Ticket for the relevant Event on notice to ION Analytics (such notice to be given in accordance with clause 8.6) and the Customer may, subject to clause 5.3, be eligible for a refund of the Price. 

5.3 The Customer acknowledges and agrees that ION Analytics will begin to carry out the services in relation to the Event from the time You purchase a Ticket and accordingly We shall apply the following cancellation charges for Events, based on the date We receive the Customer’s cancellation notice. ION Analytics Event terms & conditions If the Customer’s cancellation notice is received: (a) over four (4) weeks before the relevant Event Date, the Customer shall be entitled to a coupon for a future ION Analytics event to the full value of the Price You have paid for the Ticket for that Event; and (b) less than four (4) week before the relevant Event Date, the Customer shall not be entitled to any coupon. If you have symptoms of COVID-19 or a positive test, please do not attend the conference. If you experience symptoms within 28 days of the conference, let us know and we will issue a coupon for a future IOn Analytics event. No coupons will be issued once a delegate has accessed the pre-Event networking or partnering facilities, applications or platforms. 

5.4 If ION Analytics cancels an Event, due to an Event Outside Our Control (as defined in clause 8.3 below) or the unavailability key personnel or key materials without which We reasonably believe We cannot provide the Event, ION Analytics will notify the Customer as soon as possible and will refund any amounts already paid by You for Ticket(s) to the relevant Event.  

5.5 ION Analytics may cancel the Ticket(s) at any time with immediate effect without payment of any refund of the Price by giving the Customer written notice if: (a) ION Analytics does not receive payment of the Price in full at the time the Ticket is purchased via the Website, in accordance with the payment terms set out on an invoice, or at the latest before the Event Date; or (b) ION Analytics has any reason to believe that the Customer or the Delegate has breached any of the provisions of these Terms.  

5.6 Cancellation of a Ticket or Event in accordance with clause 5.2, 5.3, 5.4 or 5.5 shall terminate these Terms with respect to the relevant Ticket or Event.  

6.1 All warranties, representations, guarantees, conditions and terms, other than those expressly set out in these Terms whether express or implied by statute, common law, trade usage or otherwise and whether written or oral are hereby 
expressly excluded to the fullest extent permissible by law. 

6.2 ION Analytics accepts liability for death or personal injury that is due to the negligence of ION Analytics or its employees in the performance of these Terms.  

6.3 ION Analytics shall not be responsible for products or services supplied to the Customer or Delegates by any third parties, whether such third parties attend, sponsor or advertise at an Event or have been recommended or 
otherwise suggested by ION Analytics or not. Responsibility for decisions taken on the basis of information, suggestions and advice given by ION Analytics  to the Customer and/or Delegate shall remain solely with the Customer and/or Delegate.  

6.4 ION Analytics shall not be liable for any failure or damage caused by or attributable to the Event unless the failure can be directly and solely attributed to ION Analytics. In no event shall ION Analytics be liable to the Customer or Delegate for any: a) consequential, indirect or special losses; or b) loss of profits, loss of savings, interest or production, loss of business or business benefit, loss of contracts, loss or opportunity, loss of management time, loss of expectations, loss of reputation, emotional damage (whether direct or indirect), cost of any substitute or replacement event, whether such losses or damages arise in contract or tort or as a result of any breach of statutory duty.  

6.5 In the event that ION Analytics fails to comply with its obligations under these Terms, then it shall be entitled to be given a reasonable opportunity to rectify any errors and to re-perform its obligations hereunder.  

6.6 If ION Analytics’ failure to comply with its obligations is not remedied as above then the total amount of ION Analytics’ liability to the Customer and the Delegates for all losses, damages, costs, claims and expenses howsoever and whenever arising under these Terms shall not exceed in aggregate the Price.  

6.7 The sum set out in clause 6.7 represents the total liability accepted by ION Analytics for any claims arising under or in connection with these Terms.  

7.1 The Customer hereby expressly authorises, and shall procure that Delegates expressly authorise, ION Analytics Events to make the Data available to any Event sponsors, exhibitors and advertisers (who become Joint Data Controllers and process the data in accordance with GDPR regulations), which shall include but not be limited to the inclusion of the Delegate’s name, company name and job title on any attendee list prepared and distributed by ION Analytics Events in respect of the Event.

7.2. By attending the Event, the Customer grants ION Analytics the right to take photographs and/or video recordings of you and your belongings during the event. These images may be used for Event promotional, marketing, and archival purposes, including publication on social media platforms such as LinkedIn, without compensation to you. If you do not wish to be photographed or recorded, please inform the event staff on-site.

8.1 The Customer shall not assign these Terms, in whole or in part, without the prior written consent of ION Analytics.  

8.2 Neither party will be responsible for delays or cancellations resulting from circumstances beyond the reasonable control of such party, including but not limited to fires, strikes (of its own or other employees) insurrection or riots, wrecks or delays in transportation, inability to obtain supplies, personnel and raw materials, requirements or regulations of any civil or military authority or by any other event or circumstance beyond the reasonable control of that party (“Events Beyond Our Control”) provided that the nonperforming party uses reasonable efforts to avoid or remove such causes of non-performance and continues performance hereunder as soon as reasonably practicable following removal of such causes.  

8.3 These Terms (i) constitute the entire agreement and understanding between the parties with respect to the subject matter hereof and supersedes all prior agreements, oral and written, made with respect to the subject matter hereof, 
and (ii) cannot be altered or modified in any way except by agreement in writing and signed by a duly authorised representative of each party. No purchase order and/or standard terms of purchase provided by the Customer or Delegate shall supersede these Terms.  

8.4 Nothing in these Terms shall give, directly or indirectly, any third party any enforceable benefit or any right of action against ION Analytics and such third parties shall not be entitled to enforce any provision of these Terms against
ION Analytics.  

8.5 Any requirement for written notice to be provided under these Terms may be satisfied by sending the notice by registered post or email to, in the case of ION Analytics, the postal address as set out in these Terms or to, or in the case of a Customer, to the email address and/or postal address supplied by the Customer at the time of purchasing a Ticket.

8.6 These Terms and their performance shall be governed by and construed in accordance with and the parties hereby submit to the exclusive jurisdiction of the laws of England and Wales.