The last-mile third-party logistics (3PL) industry in Southeast Asia is facing pressure to consolidate as players have been driving down prices of delivery services due to intense competition across the region, sector advisors and industry sources said.
The need to create pan-ASEAN entities has pushed regional players like Grab [NASDAQ:GRAB], Ninja Van, J&T Express, Lalamove, and Flash to expand rapidly across borders. They had to do so at a steep price: they had to come into a new market offering services at a lower cost than what local competition charge to gain market share, the industry executives said. The low-hanging fruits for these players are the Southeast Asia-wide e-commerce platforms like Shopee, a subsidiary of Singapore-based Sea [NYSE:SE], and Lazada, the Southeast Asia arm of Alibaba Group [HKG: 9988], which also compete against each other by offering users perks such as free shipping coupons.
Most of the foreign players have more money to burn so they can afford to offer dirt-cheap shipping fees, while local last-mile 3PL companies struggled, an industry executive from the Philippines said. “Since volume is the name of the game, the local players that wanted to compete joined the fray, eventually that affected their financials and cash flow,” this executive said. This has led to closures of smaller players that could not keep up with the foreign VC-backed players.
“That is the reason why we got out of servicing e-commerce platforms, the pricing is just too low,” Jose Rene Almendras, president and CEO of AC Logistics Holdings, a wholly owned unit of Philippines conglomerate Ayala Corp [PSE:AC], told this news service. AC Logistics provides 3PL services to small- and medium enterprises (SMEs) and large corporates through its subsidiaries Entrego and Air21, neither of which have been servicing the foreign-owned e-commerce platforms.
The first Philippines industry executive agreed that the businesses of 3PL players relying on e-commerce platforms are not sustainable. “There are other markets that can be captured outside the e-commerce platforms, which are online sellers. If we will be able to capitalize on those markets outside e-commerce platforms, we can compete and grow sustainably,” this executive noted.
The omni-channel commerce in the Philippines is large enough for last-mile 3PL players to be able to carve out their own niche, “so we serve whom we want to serve,” said a second Philippines-based industry executive.
Scale, technology to survive
Mohniandi Harikrishnasamy, founder and group managing director of Malaysia-based Everest Integrated Logistics, said that while competition is indeed intense in the last mile space, the fast growth in e-commerce can provide space for efficient operators to continue to thrive. However, he said scale is increasingly important in this game.
This is a pull factor for last-mile 3PL players to think about forming alliances or getting investors to have more scale.
The Everest founder said they have been approached by several foreign players who are interested to cooperate, “but we have not reached any deal yet.”
In the case of the Philippines, the locals have been banding together with fellow local players “so we can help them and provide them with volume. With that we can grow together because local players are situated in one location,” the first Philippine-based industry executive said.
Xteven Teoh, founder and managing director of Malaysia-based automation solution company XTS Technology, said many last-mile 3PL companies were operating at a loss due to a lack of volume and scale, which kept them from investing in automation that can help improve operation efficiency. By automating basic decision-making, such as sorting and route planning, the logistics teams can focus on the strategic functions of the business and innovate new ways to alleviate customers’ pain points when it comes to last-mile delivery, he added.
Malaysia-based Parcelhub co-founder and CEO Bryant Chai agreed and said that for his company to be able to compete, it invested in technologies such as mapping to offer smart logistics, which he predicts as the future of last-mile 3PL. Players now need to capitalize on the use of automation, machine learning, and real-time data to offer companies a competitive advantage and the ability to optimize supply chain management, he explained.
In Indonesia, the biggest cause of the price war was the ability of e-commerce platforms to have their own last-mile 3PL capabilities and this is the route that Tokopedia has taken to have an edge in Southeast Asia’s largest economy. With the Gojek/Tokopedia merger, Tokopedia tapped Gojek’s fleet for its last-mile delivery capability, an Indonesia-based sector advisor said.
Wei-Jye (Jacky) Lo, the CFO of GoTo Gojek Tokopedia [IDX:GOTO] said during the company’s 1Q23 earnings call that it is investing in growing its last-mile delivery capability to serve premium instant and same-day delivery and conventional delivery. The company wants to scale up its in-house delivery capability to make it as part of its e-commerce value proposition.
Dominant locals
While there is a price war going on in Vietnam, it is not as intense as what is experienced by its neighbors. Luong Duy Hoai, CEO of e-commerce ecosystem Scommerce, said the SME penetration in e-commerce platforms in Vietnam is bigger than in other SEA countries. Top local players have a good revenue structure since SMEs account for more than 50-70% of their businesses.
“The regional players who depend mostly on e-commerce platforms will see their margins squeezed, causing them to bleed and might look for M&A or sell their business,” he said. These regional players may eventually want to exit Vietnam as they continue to incur losses.
Another reason why regionals struggle in Vietnam is because e-commerce platforms in the country have their in-house last-mile delivery services, such as SPX and LEX, TikiNOW, according to a Vietnam-based industry executive.
In contrast, the Big Four of Vietnam’s last-mile 3PL logistics industry—Giaohangtietkiem, Giao Hang Nhanh, VNPost, and Viettel Post—are all profitable and the prices of their services are not the cheapest either. Even an on-demand player like Ahamove is profitable, the executive said.
The top local 3PL players have already built a good operating infrastructure to make a difference in terms of service quality and sales model. “The most obvious driver for this industry is operational capacity, which can help handle large output and low cost, so 3PLs are qualified to build a competitive sales model. In Vietnam, I think 3PLs have no need to acquire other companies in the same industry,” this industry executive noted.
Deals watchlist in Southeast Asia
Singapore
Malaysia
Indonesia
Philippines
Recommendations are powered by your interests. To add your interests please sign in
Why the CLO Market Has Remained So Resilient Loan Market Dynamics and Asset Spread Outlook AAA Spreads and the Drivers of CLO Liability Pricing Relative Value Across the CLO Capital Structure
Your M&A Future. Today.
Next-generation Mergermarket brings together human insights and machine intelligence to deliver groundbreaking predictive analytics.
Be the first to know with next-generation Mergermarket
Book a demo todayConrad, Tokyo
The Mergermarket M&A Forum - Japan, hosted by Mergermarket, will return to Tokyo on 23 June 2026, bringing together leading corporate investors, M&A advisors and private equity fund managers for an exclusive gathering focused on the opportunities in the Japanese M&A landscape.
Through a series of interactive panel discussions, data presentations and case studies, the event will provide delegates with insights into the latest trends, opportunities and challenges when it comes to pursuing Japan M&A.
An error occurred trying to play the stream. Please reload the page and try again.
CloseLikha has been the Head of Southeast Asia coverage for Mergermarket since July 2022 after serving as deputy bureau chief for four years. A journalist for almost two decades, she has been with Mergermarket since 2014, starting as the Philippines correspondent, covering public finance, private and public capital markets, energy, infrastructure, natural resources, and antitrust. Prior to Mergermarket, she was the assistant business editor of Interaksyon.com, which was then the online news portal of TV5 in the Philippines, and the assistant business editor of The Manila Times.
She obtained her MA in Media Studies and BS in Development Communication from the University of the Philippines.